Network Operations Center (NOC)

The 20/20 Teknology Network Operations Center (NOC) uses modern methods of observation combined with automation, security, and scalability for a unique, customized customer solution.

Our process automation and orchestration solution uses AI to automate traditional NOC tasks.

We will continually work to improve support, increase availability, reduce costs, and track trends in performance so you can prepare for the future.

As an extension of your team, we will monitor your private, public, and hybrid cloud hosting 24×7, allowing you to focus on your core business.

We provide correlated network and security event management, including compliance adherence reporting (e.g., SOX, PCI, NIST, ISO, and HIPAA) so you will know where you stand before an audit.

You have the option of using our managed ITIL-based service-desk software or integrating into your current ITSM systems so you don’t have to change support and notification processes.

Our customers take advantage of our combination of managed Next-Gen Firewall, GPON, Wired, and Wireless Network environments.

“20/20 HELPS AMTRAK KEEP THE NETWORK RUNNING ON TIME.”

Richard Thompson, Director of Engineering, AMTRAK