Mission & Vision
20/20 Teknology is an elite solutions engineering company dedicated to helping organizations secure and optimize their IT infrastructure. 20/20 Teknology is committed to helping companies maximize IT effectiveness and increase employee productivity by delivering secure IT infrastructure solutions and cloud UC services. 20/20 Teknology is an IT Solutions company; we have delivered infrastructure optimization services encompassing: Network infrastructure Assessment and Design, Infrastructure Optimization, Network and Data Security, Unified Communications – Voice, Video, Collaboration and Data Center Design and Implementation.
Quality Management System
At 2020TEK, we are committed to exceeding customer expectations by delivering high-quality IT solutions and services that consistently meet or surpass industry best practices. We strive for excellence in every aspect of our business, from initial consultation and solution inception to implementation, support, and ongoing maintenance.
Our quality management system is based on the principles of ISO 9001:2015, ensuring that we:
Customer Focus: We prioritize understanding our customers’ unique business needs and tailoring our solutions to address their specific challenges and objectives.
Solution Excellence: We rigorously evaluate and select the most appropriate and innovative technology solutions from our trusted vendor partners.
Expert Implementation: Our skilled and certified professionals ensure accurate and timely implementation of all projects, minimizing disruption to our clients’ operations.
Exceptional Support: We provide comprehensive and proactive support services, including 24/7 availability, remote troubleshooting, and on-site assistance, to ensure maximum system uptime and user productivity.
Continuous Improvement: We actively seek feedback from our customers and continuously strive to improve our processes, enhance our service offerings, and expand our expertise to better serve their evolving needs.
20/20 Teknology has been awarded by DNV full ISO 9001 certification of our Quality Management System. By adhering to ISO 9001 standards, we aim to build long-term, mutually beneficial relationships with our customers, based on trust, transparency, and a shared commitment to achieving their business goals.
A copy of the Management System Certificate is available upon request. Please click here to make the request.